Alert! Memorial Day

Alert! Memorial Day

Monday, May 29 is Memorial Day, a federal holiday for remembering the people who died while serving in the country's armed forces.   Financial markets, including most Banks and Credit Card Processors are closed. The Federal Reserve is closed so ..
Introduced By Email?

Introduced By Email?

OK, I admit.  That is definitely the corniest cartoon I have sent out this year.   One of the lesser known parts of my job is making introductions. It’s something I do every single day and for me, ..
AVS Mismatch Woes

AVS Mismatch Woes

It’s an awkward situation when you have to inform a customer their card has been declined. The customer will usually insist it must be some mistake on your end, but after several attempts at trying, you ..
With United We Stand?

With United We Stand?

Picture this:   It's 5:58pm.   You're the owner of an upscale Men's Clothing retail store.   It's your daughters birthday and you promised her you'd be home on time for her party.  You're shutting down the registers and preparing to ..
Fake Shipping Scam.  A Short Story…

Fake Shipping Scam. A Short Story…

Being in the credit card processing industry for many years, I've encountered many scam artists trying to extract cash or free products from business owners. Most of these scammers are from Nigeria and Indonesia, where ..
Bank Loan or Loan Shark?

Bank Loan or Loan Shark?

First of all, to all those who came out last week to the LCSC Networking Event to hear my "Sales & Psychology" presentation - thank you!  It was great to see familiar faces and to ..