I debated with myself before writing this blog: is it really necessary? Is there anyone out there that doesn’t already know this information?

 

Unfortunately we and our colleagues in the payment processing industry deal with this all the time. My staff, who unfortunately has to clean up these messes, insist that many of the abusers are truly innocent. They simply don’t know that what they are doing is wrong.

 

What I am referring to is the practice of charging or swiping ones own credit card to their own business – as a quick way to get funds into their bank account. (i.e. a business owner is short $20,000 for payroll, so he swipes his own credit card for $20,000 and has the funds in his account the next day! Sometimes there may even be legitimate reasons for doing so such as when someone owns multiple businesses and he is using his card from business A to pay business B.)

 

I’m not here to discuss whether or not this is a financially good idea in terms of the % rate… (It’s not!)

 

The credit card processors strictly prohibit such transactions and will terminate any account that processes such a transaction. They’re pretty good about catching them too. Sometimes the processor will place the merchant on a blacklist that is shared with all US processors ensuring that this business will never get approved for a merchant account anywhere.

 

In short: never charge your own (or your family or business partners) credit card to your own merchant account.

 

Happy Tuesday & Happy Selling!
Kevin

Charging your own card?

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Every month without fail we get an invoice by mail from our waste disposal company who comes around weekly to empty the garbage dumpster outside our office.

 

As there is no URL on the invoice (where we can go to make an online payment), the process is painfully the same week after week. Our AP department calls the waste disposal company, waits to get someone on the line, and then pays them by credit card over the phone.

 

Being part of the millennial generation there is nothing more convenient than being able to click, pay, and be done! (And nothing more annoying than having to speak to those humans!) Whether it is paying a bill, making a purchase or donation, etc.

 

Customers will pay faster when they have an easy method of payment available at their fingertips. (Source: Common Sense)

 

At Banquest we listen to the needs of our clients and have spent the last 5 years developing a system where our clients can quickly get a customized link to easily accept payments online.

 

Here is how it goes:

Your link will be customized with your logo, colors, and specific fields (including recurring payment options!).

 

Safe, secure, and easy; our payment links are a great way to increase customer satisfaction and make it easier for them to pay, and for you to go green ;)!

 

Happy Tuesday & Happy Selling!
Kevin

Paying Online

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Last week I asked my blog readers what they do to get themselves motivated and charged on those blue days.

 

Motivation helps us perform better, achieve our goals, and live a much happier and productive life.

 

Here are 3 tried, tested, and proven ways to get yourself kicking!

 

  1. Inspirational activities.

There is a lot to be said for content out there in terms of its ability to inspire to keep working toward greatness. From TED talks and podcasts to YouTube videos on Motivation; regularly take a few minutes to stop and recharge. The emotional connection you make with this content can spur you onward and upwards.

 

  1. Create Small, Bite-Sized Goals.

There’s a reason donut holes are so lovable. They’re easy to eat. Before you know it, you’ve eaten a dozen of them. This is how goals should be too. Of course you should have a really big, audacious goal. But make sure you break down that goal into bite-sized, consumable goals. This way you’ll feel yourself making progress in your journey and you’ll also feel a sense of accomplishment when you complete the smaller goals. A feeling of progress and achievement is a beautiful motivation.

 

  1. Hang out with your customers.

Get out of your habitat. Go to your customers and hang out with them. Suddenly what you are doing becomes more visual, realistic, and just plain interesting. You will feel reinvigorated and even come away from it with new ideas and overall renewed purpose for what you are doing. Plus, your customers will be pleased to see you care that much to hang out with them, which impacts their experience.

 

Feel free to share your own experiences by replying.

 

Happy Tuesday & Happy Selling!
Kevin

Motivation. The responses!

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Did you ever wake up in the morning and just feel blah… not in the mood?

 

Motivation is rather elusive, isn’t it? Some days you feel it, and other days you can’t grab a measly corner of it no matter how hard you try.

 

Motivation helps us perform better, achieve our goals, and live a much happier and productive life.

 

However, for anyone in sales, motivation is critical!

 

Yesterday was one of those days where my motivation tank was dangerously close to empty. I had a long day waiting for me at the office with many unexciting issues to tackle. When I sat into my car I turned on one of those motivational clips you find online (I admit, it wasn’t the first time… or second…) and within minutes my adrenaline was pumping. Like I had Redbull flowing through my veins! I walked into the office ready to take on the world, and thankfully it was an amazing day.

 

What motivates us? How can we get in the mood? How do we rile up those emotions and get things done?

 

Reply with what motivates you. I’d love to hear some new ideas!

 

Next week I’ll share with you some tried and tested methods to get yourself kicking!

 

Happy Tuesday & Happy Selling!
Kevin

Demotivated?

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